Network offers the following assistance programs
Rent or Utility Assistance
To receive rental assistance the following criteria must be met:
- 1. You must reside in Network’s service area.
- 2. You must have a financial need.
- 3. You must meet Network’s Uniform intake criteria.
- 4. You must have the financial means to pay your rent the following month.
You must bring a copy of your lease and your ID to your appointment to prove residency. You must also bring verification of income to ensure that you will be able to pay your rent the following month. Rental assistance can only be given to an individual once in a 12 month period. Network does not give rental assistance to all clients who request it, and typically Network does not pay rents in full. Network’s rental assistance program can only assist those who are financially short of their rent payment, and only if qualifications are met.
Food Assistance
To receive food assistance the following criteria must be met:
- 1. You must reside in Network’s service area.
- 2. You must have a financial need.
- 3. You must meet Network’s Uniform intake criteria.
You must bring your ID, and proof of residence in the Network service area to your appointment. Those seeking food assistance, will be given a Client Choice Pantry form to complete. This form allows you to choose which foods you would like to receive from the food pantry, Network treats this form as a food order. Food orders are filled with the food you requested as available. The volunteers in the Thomas Family Food Pantry fill your order, and you can pick it up upon your departure.
Clothing Assistance
To receive clothing assistance the following criteria must be met:
- 1. You must reside in Network’s service area.
- 2. You must have a financial need.
- 3. You must meet Network’s Uniform intake criteria.
If you are seeking clothing assistance, you will be given a voucher for you to shop in the Richardson/North Dallas Family Clothing Center. The voucher will be signed and is good for 2 weeks from the time it is issued.
Healthcare Assistance
Network’s Adolescent and Children’s Clinic serves only uninsured children and youth from ages 0-18 residing in Network’s service area. Please call 972-234-8880 for an appointment.
Hours of Operation: 6-9 Mondays and Wednesdays only. The clinic is closed during the summer.
How to Make an Appointment
You must call 972-234-8880 to set up an appointment. please listen carefully to the automated options to choose the right department for your situation. A receptionist will set up an appointment for you. Appointments are typically made about a week in advance unless there has been a cancellation.
What to Bring to Your Appointment
- 1. Proof of residence (a lease or utility bill in your name)
- 2. Photo identification upon arriving for your appointment.
Please be sure to bring any additional items that the receptionist who set up your appointment over the phone requested that you bring. The items you need to bring can vary significantly based on the assistance you are seeking, and with your unique situation.
What Happens when You Get to Network
Each individual with an appointment will be interviewed by a Client Intake Specialist to determine assistance.
Expect the entire process to take at least one hour of your time from the start of your appointment.
Arrive a few minutes early to complete paperwork.
If you are not fluent in English, please bring a translator to assist you in conducting your request for assistance, Network DOES NOT habitually have translators on-site.
Click here to view Network’s Uniform Intake Criteria.
